Genesis Recalls Nearly 84,000 Vehicles Over Screen Failure That Can Hide Speedometer While Driving
Genesis has announced a large-scale vehicle recall in the United States after discovering a software-related problem that can cause digital screens to shut down while driving. Nearly 84,000 vehicles are affected, and the issue may temporarily hide vital driving information, including speed, fuel level, and warning alerts. Below is a clear, detailed breakdown for owners and potential buyers.
Overview of the Genesis Recall
Genesis, Hyundai Motor Group’s premium automotive brand, has initiated a recall covering 83,877 vehicles due to a malfunction involving the instrument cluster and infotainment system. These displays are responsible for showing essential driving information, and when they fail, drivers may be left without key data while the vehicle is in motion.
According to documents submitted to the National Highway Traffic Safety Administration (NHTSA), the screens in certain Genesis models can unexpectedly reboot or turn off during driving. While the issue is software-related, its impact directly affects driver awareness and overall road safety.
This recall highlights the growing challenges automakers face as vehicles become more dependent on digital systems rather than traditional mechanical components.
Which Genesis Vehicles Are Included in the Recall?
The recall affects a limited group of Genesis models from recent production years. Both gasoline-powered and electric vehicles are involved.
Affected Model List
- Genesis G80
- Electrified G80
- GV60
- GV70
- Electrified GV70
- GV80
Model Years Covered
- 2025
- 2026
Genesis has confirmed that only specific production batches are affected. Exact VIN details are available through official NHTSA records and Genesis owner support channels.
Why This Screen Malfunction Is a Serious Safety Issue
Modern Genesis vehicles rely heavily on digital displays instead of physical gauges. When the instrument cluster or center screen shuts down unexpectedly, drivers may temporarily lose access to critical information, including:
- Vehicle speed
- Fuel level
- Engine or battery temperature
- Safety warnings and alerts
Even short interruptions can be dangerous, particularly at high speeds or in congested traffic. Unlike older vehicles that often had analog backups, these models do not provide alternative displays when screens reboot, increasing the potential risk.
Root Cause: What’s Actually Going Wrong?
Software Logic Error Identified
Genesis traced the problem to a software logic issue within the HD radio memory storage system. While the HD radio feature itself is not essential for driving, its software interacts with the broader infotainment and instrument display systems.
How the Malfunction Occurs
- A memory-related software fault develops
- System stability is compromised
- The infotainment system restarts unexpectedly
- The instrument cluster restarts simultaneously
- Screens go blank or reboot while the vehicle is moving
During this reboot cycle, vital information is temporarily unavailable until the system fully resets.
Customer Reports and Genesis’s Response
When the recall was formally submitted, Genesis stated that it had not received any reports of crashes or injuries linked to the issue. However, customer feedback played a key role in triggering the recall.
Reported Figures
- 237 customer complaints recorded
- Complaints filed between September 26, 2024, and January 2, 2026
While most incidents did not result in accidents, the frequency of reports prompted Genesis to act proactively before a serious safety incident could occur.
Production Update Already Implemented
Genesis confirmed that it has already corrected the issue in newer vehicles. A revised version of the software was introduced as part of a production update beginning November 26, 2025.
Vehicles manufactured after this date are equipped with the updated software and are not expected to experience the screen reboot problem.
What Affected Vehicle Owners Should Do Immediately
Until the permanent fix is applied, Genesis recommends a temporary precaution to reduce the likelihood of screen failures.
Immediate Safety Recommendation
Owners should:
- Disable the HD radio feature through the vehicle’s settings menu
This step reduces the chance of triggering the software error that causes the displays to reboot.
How Genesis Plans to Fix the Issue
Genesis is addressing the problem through software updates, using both traditional and modern delivery methods.
1. Dealership-Based Software Update
- Owners will receive official recall notices by mail
- Vehicles must be taken to an authorized Genesis dealership
- Technicians will inspect and update the software if necessary
2. Over-the-Air (OTA) Updates
- Eligible vehicles will receive updates remotely
- No dealership visit required
- Owners will be notified once the update is available
This dual approach ensures faster resolution while minimizing inconvenience for owners.
How to Check If Your Vehicle Is Part of the Recall
Genesis owners who want to confirm whether their vehicle is affected can take the following steps:
- Visit the official NHTSA website
- Enter the vehicle’s VIN number
- Check the Genesis owner portal
- Contact Genesis customer support or a local dealership
Early verification helps ensure timely repairs and continued driving safety.
Genesis Recall Summary Table
| Category | Details |
|---|---|
| Vehicles Recalled | 83,877 |
| Model Years | 2025–2026 |
| Primary Issue | Instrument cluster and infotainment screen reboot |
| Root Cause | HD radio memory software logic error |
| Reported Injuries | None |
| Customer Complaints | 237 |
| Repair Method | Software update (dealer & OTA) |
Why This Recall Matters Beyond Genesis
This recall reflects a broader industry challenge: software reliability in modern vehicles. As automakers continue replacing physical buttons and gauges with digital interfaces, even minor coding errors can have real-world safety consequences.
Key takeaways for the industry include:
- Software testing is as critical as mechanical testing
- OTA updates are becoming essential safety tools
- Regulators are closely monitoring software-related defects
For consumers, the recall reinforces the importance of staying informed and responding promptly to manufacturer notices.
Should Consumers Be Concerned About Genesis Reliability?
While recalls often raise concerns, several factors provide reassurance:
- Genesis acted before accidents or injuries occurred
- The issue is software-based, not a mechanical failure
- A fix is already available or actively being deployed
Most automotive experts view this as a preventive recall, demonstrating responsible action rather than widespread quality problems.
Conclusion
The recall of nearly 84,000 Genesis vehicles highlights the evolving risks associated with software-driven automotive technology. Although no injuries have been reported, the potential loss of critical driving information made swift action essential. Owners should follow Genesis’s guidance, temporarily disable HD radio if needed, and ensure all software updates are completed to maintain safety and peace of mind.
Frequently Asked Questions (FAQs)
1. Is it safe to continue driving my Genesis vehicle before the update?
Yes, but Genesis recommends disabling the HD radio feature until the software update is installed to reduce the risk of screen reboots.
2. Will this recall cost owners anything?
No. All recall-related software updates and inspections are provided free of charge.
3. How long does the dealership software update take?
In most cases, the update can be completed during a short service visit, often within an hour.
4. Do all Genesis vehicles receive OTA updates?
Not all models are OTA-capable. Eligible vehicles will receive updates automatically, while others require a dealership visit.
5. Can this issue return after the update?
Genesis states that the updated software resolves the HD radio memory issue, significantly reducing the likelihood of recurrence.
Disclaimer
This article is intended for informational purposes only. Recall details, affected vehicles, and repair procedures may change over time. Vehicle owners should rely on official communications from Genesis and the National Highway Traffic Safety Administration (NHTSA) for the most accurate and up-to-date information.
0 Comments